More efficiency, improved service delivery, greater investment return, new customer and user experiences: enterprise architectures have never been under more pressure. Axim is helping contact center and UC teams save millions in inefficiencies, turn big business risks into new opportunities, and deliver seamless and frictionless customer service.
Businesses must mimimize risk and maximize potential of aging or at-threat CX technologies. Axim’s Enterprise Sustainability Assessment™ helps business create new possibility in CX legacy.Learn more
CX technology will be the biggest investment businesses make in the next 5 years, but enterprises won’t rip and replace. The answer: Axim’s Enterprise Experience Architecture™.Learn more
The new CX technologies can disrupt marketplaces, but without the right technical governance they can disrupt the business. Axim’s enterprise teams mitigate the danger.Learn more
Organizations must resource for a new world of customer, yet they have a ton of people with CX responsibility. Axim’s Professional Support Services hold the key.Learn more
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to a new CX
Great CX starts with yesterday’s technology not tomorrow’s. Axim’s Enterprise Sustainability Assessment™ maximizes the potential of legacy to support new customer experiences. It identifies and mitigates at-risk technologies be they aging, end-of-life or at-threat. It highlights unrealized CX latency. Then it roadmaps a CX technology investment strategy that builds on the present, so businesses can better migrate and manage change.
Businesses must deliver great experiences today: it means organizational excellence must be architected into the current as well as future state. Axim’s Enterprise Experience Architecture™ helps achieve this. It analyzes enterprise communications legacy and the proliferating CX business technologies, it optimizes the present environment, and it prepares for the CX tech explosion. The result? The organizational excellence great CX demands.