Avaya Contingency Planning and Support

Futureproof Communications for your business

Consulting

Avaya Transformation Services

Axim’s consultants use our proven process to document:

Using this baseline we define a target future state, identify potential solution options, create actionable transformation project plans with predictable costs and ROI for each phase, and provide technical governance and tools to ensure the transformation is a success.

Operations

Avaya Operations Support

Axim’s expert architects, technicians, and consultants are have extensive experience with Avaya’s key communications and contact center platforms. We help our clients optimize these applications to ensure they deliver business value while identifying and mitigating risk. Specific platforms include Communications Manager, CC Elite, BRE, Experience Portal (and the applications that run on it), AES, CMS, and others.

Operations

Avaya Managed Services

For customers looking to maintain stability with their existing Avaya footprint while they make decisions for the future, Axim provides ITILv3 & TOGAF managed services ensure availability, transparency, and performance. We work with customers to create SLAs that provide measurable business benefit instead of the standard commitments made my most Managed Services Partners (Response time, Restoral time, RCA).

Passion is what drives us

Helping make & implement great communications technology decisions

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