Bespoke Analytics & Dashboards
Custom reporting projects
Providing real-time and historical insights to diverse groups of stakeholders, standardize multiple data feeds
We use our Axim Analytics™ framework to help clients ingest data from their customer experience systems, and create custom views and dashboards that provide critical real-time and historical data at enterprise-scale and speed.
We extract data from nearly any source via software connectors, transform it in flight, display it exactly as our clients need to see it. We provide real-time and historical insights to diverse groups of stakeholders, standardize multiple data feeds into an ML/AI-ready format, and give our clients the insights they need to consistently provide great customer experiences.
We extract data from nearly any source via software connectors, transform it in flight, display it exactly as our clients need to see it.
We provide real-time and historical insights to diverse groups of stakeholders, standardize multiple data feeds into an ML/AI-ready format, and give our clients the insights they need to consistently provide great customer experiences.
Humana
Working with a Fortune 50 insurance firm, Axim simplified visibility into customer contact operations by consolidating real-time and historical reporting across 30k+ agents and 10 separate reporting platforms into a single set of configurable, powerful dashboards.
Radial
Axim partnered with a leading Business Process Outsourcer to give its customers transparency & real-time visibility into the performance of agents acting on their behalf.
We extract data from nearly any source via software connectors, transform it in flight, display it exactly as our clients need to see it.
We provide real-time and historical insights to diverse groups of stakeholders, standardize multiple data feeds into an ML/AI-ready format, and give our clients the insights they need to consistently provide great customer experiences.
Case Study 1 – Humana
Working with a Fortune 50 insurance firm, Axim simplified visibility into customer contact operations by consolidating real-time and historical reporting across 30k+ agents and 10 separate reporting platforms into a single set of configurable, powerful dashboards.
Case Study 2 – Radial
Axim partnered with a leading Business Process Outsourcer to give its customers transparency & real-time visibility into the performance of agents acting on their behalf.
