Avaya Enterprise Architect

The Enterprise Architect position is responsible for consulting with customers and business partners on integrating communication applications with their business processes and applications. Serves as principal technical architect in the strategic design, integration, and implementation of complex multi-vendor global communication solutions. Analyzes, audits, risk mitigates, creates, and enhances sophisticated communication architectures and communicates those designs in verbal and written forms in appropriate terms to customers, partners, suppliers, and technical delivery resources. Supports overall project timelines providing critical input to Program/Project Management teams. Manages all enterprise architecture tasks, critical milestones, and deliverables.

The Avaya Enterprise Architect provides exceptional technical and/or analytical support to clients in identifying, analyzing, and resolving problems of moderate to highly complex business communication systems. Self-directed, making major contributions to internal teams, external channel partner teams and key customer stakeholder teams. Contributes significantly to client satisfaction through course of project. When acting as a Governing Technical Team Lead takes responsibility for client satisfaction on project deliverables. Interfaces directly with clients/others outside the company, recognizes business opportunities and helps to develop them. Recognized as a subject matter expert (SME) within areas of expertise, and/or is certified in one or more technology areas. Capable of diagnosing and evaluating complex issues. Work is performed with minimal direction and reviewed by senior management. Provides solutions to a diverse range of complex problems.