Consulting – New
Join the leader in Enterprise Communications Technology Transformation! Axim is looking for great people to join our growing team.
Our team is immersed in communications solutions, providing insights and value for your business.
We have proven expertise with:
Contact Center
Contact Center
Twilio Flex, Zoom
Workforce Optimization
Workforce Engagement Management
Call Recording
Agent Desktop Integration
Omnichannel Solutions
Self-Service
Self-Service
Speech & Conversational AI Solutions
Conversation Routing
Conversation Routing
Contact Center Reporting
Contact Center Reporting
Correlating & Analyzing data from multiple sources to create insights that improve operations.
Enterprise Architectural Consulting
Our consultants partner with you to understand your business, priorities, and future goals, provide an in-depth understanding of your current communications technologies, and answer critical questions that create measurable return on investment – How do you get more out of existing investments in technology? How can you use AI to drive better outcomes for your company and your customers? What are the hidden risks and issues with your existing technology, and how do you address them? Is your current future strategy the right one for your business? What customer contact and communications solutions are the right tools to meet your business goals, and how do you put them into action?
Axim Consulting in Action – Client Examples
identify hidden risks and optimization opportunities within current communications & customer contact technologies (Leading US Health Insurance Provider)
Document business requirements, create multi-year roadmap with financially supported transformation business case (Top US Charitable Organization)of type and scrambled it to make a type book.
Evaluate current people, technology, and process to determine the right cloud strategy & options for each client (Fortune 500 US Service Provider)
Consulting in Action
Learn how other business leaders have leaned on our consulting services to train and empower their teams.
Current State/Architectural Consulting
Business Technology Consulting
Document business requirements, create multi-year roadmap with financially supported transformation business case (Top US Charitable Organization).
Cloud Strategy Advisory
Evaluate current people, technology, and process to determine the right cloud strategy & options for each client (Fortune 500 US Service Provider).
Find Your Communications Solutions
Give your team the training and expertise they need to provide quality service and achieve your KPIs. Schedule a consulting demo today.
