Consulting
Join the leader in Enterprise Communications Technology Transformation! Axim is looking for great people to join our growing team.
Clients with investments in Avaya contact center and communications find extreme value in engaging Axim’s consulting team. With deep expertise in the platforms themselves and how they integrate into leading business applications, we can help you ensure that your Avaya technology runs optimally, producing predictable ongoing value without operational risks.
Avaya platforms where Axim has specific expertise include:
Contact Center
Contact Center
Adjunct Applications – WFO, Call Recording, Agent Desktop tools
Routing Applications – Business Advocate, Best Services Routing
Self-Service
Self-Service
Call Routing
Call Routing
Contact Center Reporting
Contact Center Reporting
Enterprise Consulting
Axim’s experienced Business Consultants and Enterprise Architects help our customers maximize the value of their communications and customer contact investments.
Axim’s Expert Business Consultants and Enterprise Architects have decades of experience with complex customer contact and communications technologies at a global enterprise scale. Our clients trust Axim’s team to get maximum value from their existing communications technology, plan and manage investment roadmaps that deliver predictable financial returns, identify operations and security risks, select the best-fit technologies to accomplish specific customer requirements and provide the technical expertise needed to operate with confidence.
Axim Consulting in Action – Client Examples
identify hidden risks and optimization opportunities within current communications & customer contact technologies (Leading US Health Insurance Provider)
Document business requirements, create multi-year roadmap with financially supported transformation business case (Top US Charitable Organization)of type and scrambled it to make a type book.
Evaluate current people, technology, and process to determine the right cloud strategy & options for each client (Fortune 500 US Service Provider)
Axim Consulting in Action
Client Examples
Current State/Architectural Consulting
Business Technology Consulting
Document business requirements, create multi-year roadmap with financially supported transformation business case (Top US Charitable Organization).
Cloud Strategy Advisory
Evaluate current people, technology, and process to determine the right cloud strategy & options for each client (Fortune 500 US Service Provider).
