Migration design | Axim Global
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Migration design

Migration failures have risen by over 40% in two years*

Technology migrations are already painful. Now factor in digital transformation, and the cloud. How can you better mitigate risk and optimize impact? With the right design and planning. An Enterprise Communications Migration Design™ could be the answer.

*Vision Solutions

Enterprise Communications
Migration Design™

An Enterprise Communications Migration Design™ (ECM™) enables high impact and lower risk enterprise communications migrations.

Vendor platform-agnostic architects deliver best in class strategic migration design and multi-phased planning, built around best practices phased enterprise migration planning – whether it’s premise to premise, premise to hybrid cloud or cloud to cloud. Deliverables include current contact center telephony diagram sets; feasibility analysis; end state platform and application requirements; migration design and technical governance.

Axim goes beyond technical design to your enterprise’s business-critical outcomes: to mitigating the risks of migration, optimizing commercial impact, and maximizing RoI. Why? Because success or failure is determined by the right initial design and smarter planning.

The benefits

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Faster and lower cost migrations

Designed for quicker and more cost-effective enterprise communication migrations.

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Increased risk focus


Driven to reduce business disruption and downtime and reduce future security risks.

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Greater business benefit


Improve the costs of doing business, maximize RoI and
reduce TCO.

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Enhanced efficiency

Reduce complexity, increase efficiency and optimize performance.

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Customer service excellence

Future-proof the continued and expanded investment in customer experience delivery.

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Independent architects

Vendor and platform agnostic with hundreds of years of large scale enterprise design experience.

Add-ins

Axim offers a series of add-ins to customize an Enterprise Communications Migration Design™ to your organization’s specific needs.

Cost benefit analysis

A cost and benefit modeling process that makes the business case for any ECM™ recommendations, by modeling cost savings, efficiency gains, sales uplift, retention gains, CX costs/gains and outage impacts.

Detailed Virtualization Baseline™

A current state high level overview depicting customer’s virtualized model. It includes Virtual Machine, VM OS, VM Host Name, Cluster Name, ESXi Host. Additional supplement to current state enterprise overview.

Traffic Performance Assessment™

An ability to architect best in class, more efficient traffic and performance capacity management: to support high volume peaks, upgrades, migrations, consolidations and acquisitions.

Custom RFP services

A three-phased RFP consulting service that combines an initial functional matrix; an availability matrix that combines leading vendors, features, management compliance and operations; and RFP scoring.

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Voice network optimization

The means to successfully navigate the evolution of trunk technologies and complex portfolios of solutions, and plan for an optimized best practice.

Dial Plan design service

The capability to architect Dial Plan resources globally and maximize cost avoidance. A focus on scalability (grow enterprise); acquisitions (dial plan mergers); and consolidations (dial plan conflict avoidance).

AVAYA Aura® Elite Contact Center Optimization

Re-architect AVAYA Aura® Elite Call Center Design to better align with business and operational goals, meet a new set of call mix, resource allocation and skills-based routing challenges.

Contact Center Experience Assessment™

A tool to measure the operating effectiveness of contact center CX delivery. A CCXA™ benchmarks efficiency, identifies major inefficiencies and recommends operational improvements to uplift CX.

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Axim’s Lifecycle
Management process

Axim’s three-staged approach helps embed operational excellence in enterprise communications and customer experience delivery.

Stage 1: Advocacy. We audit and assess your current state then build recommendations to improve operational excellence.

Stage 2: Migration. We design operational migrations and CX maturity programs that create the conditions for operational excellence.

Stage 3: Governance. We help build operational excellence by continuously optimizing enterprise communications and CX.

Axim Lifecycle Management

lifecycle management
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Talk to us

Discover more about Axim, our services and products. For any product support queries contact our Support team.