Offshore Professional Support Services | Axim Global
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Offshore Professional Support Services

More and more organizations are looking to outsource specialist skills but tightly manage costs and resource. Offshore wins on cost, but onshore wins on management. Axim offers the best of offshore with the best of onshore.

A Hybrid Approach to Offshore and Onshore Professional Support Services

Axim delivers highly skilled offshore resource at the cost you need, but ensures a strong management layer to give you the control you demand.

Every resource we place is handpicked. Enterprise Communications specialists review your brief and match the right offshore resource to it. A Theater Resource Manager will manage the resource and your relationship. Every resource has full access to our SMEs and all Axim’s delivery tools to maximize the project’s success. And we use CSAT to remediate immediate needs and a quarterly review to ensure project success.

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Axim’s Offshore Professional Support Services Model

Better BPO resourcing and staffing starts with a more intelligent delivery model. Axim’s model puts the emphasis on management, specialist support and customer satisfaction.

Axim Resources

Staffing Process

Customer

Offshore Resources

CSAT Process

What Makes Axim Different?

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Resource Management

Every PSS resource we place is managed by an Axim Client Manager, responsible for the project’s success.

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Support Network

Your PSS resource has full access to Axim’s SMEs and all our tools and processes, to better deliver your project.

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Delivery Standard

Axim is focused on quality assurance. We hold every PSS resource accountable to our theater-based Delivery Standard.

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Customer Satisfaction

We employ CSAT for immediate remediation, and we also review every PSS resource with you on a quarterly basis.

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Axim’s Experience

Axim’s Professional Support Services management team are experts in Enterprise Communications and PMP Certified.

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Looking for the Right Offshore Professional Support?

Axim will deliver the right resource, arm them with specialist support and best-in-class tools, manage them to exacting quality compliance and service delivery standards, and monitor their delivery with you.

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