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Leaner business operating models are forcing organizations to outsource the specialist skills needed to deliver rapid technical change and accelerate digital transformation. The challenge is finding and then managing the right resource to the right outcomes. It’s a problem Axim can solve.
Axim believes in better Professional Support Services. Every resource we place is handpicked. Enterprise Communications specialists review your brief and match the right resource to it. An in-theater manager will manage the resource and your relationship. Every resource has full access to our SMEs and all Axim’s delivery tools to maximize the project’s success. And we use CSAT to remediate immediate needs and a quarterly review to ensure project success.
Better BPO resourcing and staffing starts with a more intelligent delivery model. Axim’s model puts the emphasis on management, specialist support and customer satisfaction.
Axim Resources
Staffing Process
Customer
Offshore Resources
CSAT Process
Every PSS resource we place is managed by an Axim Client Manager, responsible for the project’s success.
Your PSS resource has full access to Axim’s SMEs and all our tools and processes, to better deliver your project.
Axim is focused on quality assurance. We hold every PSS resource accountable to our theater-based Delivery Standard.
We employ CSAT for immediate remediation, and we also review every PSS resource with you on a quarterly basis.
Axim’s Professional Support Services management team are experts in Enterprise Communications and PMP Certified.
Axim will deliver the right resource, manage them, arm them with specialist support and best-in-class tools, and monitor their delivery with you.
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