Why Axim’s ISO Certifications Matter to Clients

On November 30th, Axim achieved ISO 9001:2015 and ISO 27001 certification.  We are very excited about the achievement and grateful to the members of our team who put in significant effort to prepare and complete an exhaustive audit process.  Axim’s delivery processes are a key part of how we deliver outstanding results for our customers, and having these processes certified to internationally-recognized standards confirms the caliber of how we do what we do.  

The level of effort required to achieve and maintain certification reinforces our commitment to doing things the right way, and validates our confidence in our management, processes, and quality.

What are ISO 9001:2015 and ISO 27001?

ISO 9001:2015 governs a company’s Quality Management System.  Adherence to this standard validates an organization’ s ability to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

ISO 27001 provides standards for how organizations manage information security.  It details requirements for establishing, implementing, maintaining and continually improving an information security management system (ISMS) – the aim of which is to help organizations make the information assets they hold more secure.

Why Should Clients Care?

Our clients want to know that Axim handles their sensitive data with appropriate care and security, and that our management processes are setup to deliver consistently high customer satisfaction.  Achieving these standards confirms Axim’s commitment to a customer-focused approach that ensures our client’s requirements are consistently met across all of our practice areas. 

For our clients, ISO Certification gives them confidence that:

  • We follow robust processes that lead to better CSAT, project quality, and customer outcomes.  
  • Our delivery processes for Consulting, Software Development, and Nearshore Managed Services comply with strict, industry accepted standards.
  • We handle sensitive data securely & appropriately.
  • We deliver consistently high-caliber outcomes for our clients through a validated process-driven approach.

Combined with Axim’s people and tools, our certified processes mean that you can be confident that every interaction with Axim will result in a high-quality result for every client, every time.

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Axim specializes in Enterprise Communications Transformation, from cloud to legacy technology to customer experience.

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